At Octavio Trek, we’re committed to delivering your adventure gear quickly and reliably. This Shipping Policy outlines how we handle orders, shipping timelines, fees, and more.

1. Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

  • You’ll receive a confirmation email once your order has been placed, and another with tracking information once it has shipped.

2. Shipping Options & Rates

We offer several shipping options at checkout based on your location and preferences, including:

  • Standard Shipping (3–7 business days)

  • Expedited Shipping (2–3 business days)

  • Overnight Shipping (1 business day) – available in select areas

Shipping fees are calculated at checkout based on order weight, destination, and shipping method.

3. Domestic Shipping

We ship across the United States, with reliable carriers to ensure timely delivery.

4. International Shipping

Yes, we ship internationally! Delivery times and fees vary by destination. Please note:

  • Customers are responsible for any customs duties, taxes, or import fees.

  • Delivery times may be extended due to customs processing.

5. Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can use this to monitor your shipment’s progress.

6. Delivery Issues

If your order is delayed, lost, or arrives damaged:

  • Contact us within 7 days of the estimated delivery date.

  • For damaged items, please include photos and your order number.